Jennifer had been left home alone by her boyfriend, who was going on an extended business trip, it was the first time they were separating after moving in together, and they made plans to talk as often as possible.
The trip was a good opportunity for him, as Jennifer knew it would benefit the projects, so Jennifer dropped her boyfriend off at the airport, got some takeaway food and went back home. She had to rest before waking up early the next day for her remote work. The following day she woke up freezing as if there was no heat in the house. Jennifer could have sworn she left the air conditioning on the previous evening. She put on some warm clothes, including socks and went downstairs to check the thermostat. The LED screen was blank, which had Jennifer shocked. Normally, the LED screen would indicate the current home temperature, however there were no digits on it this time. Jennifer checked the indoor air handler and noticed it was not working. Since she knew nothing about fixing a faulty cooling system, Jennifer placed a call to the heating and a/c repair and service people. They would know why the heating and air conditioning device had shut down. An hour later, an AC worker was at her door and ready to check the faulty system. She checked the outdoor AC unit then the indoor air handler. After that, she went to the thermostat and found the cause of the problem, and despite the thermostat having an expensive look, it was old and had begun malfunctioning. It was possible to fix the malfunctioning thermostat, however the best solution was to replace it with a new one. Jennifer agreed with that information and asked the AC mechanic to set up a new smart thermostat in the house.