I scheduled the tune-up, but nobody showed up to help

I scheduled a tune-up for my HVAC unit, but nobody showed up to help. The appointment was scheduled for 9 a.m. on Friday morning. It was my day away from work and the only day I had during the week for the tune up. The company wanted to schedule the service for Thursday, but I took the Friday morning appointment instead. I made breakfast early, so the kitchen was clean and the house was empty by the time that the HVAC representative arrived. At 9 am, I didn’t see anyone at the front door. At 10 am, I decided to call the HVAC Service Center. I told the lady on the phone that I was waiting for a tune-up technician to arrive. She told me that the appointment was scheduled for the previous day. She also said that the technician was there on the previous day and no one was home. I told the lady on the phone. There was some type of mix-up, because the appointment was supposed to be scheduled for Friday morning. There were no technicians available to help and I had to reschedule the appointment for the following week. I’ve been waiting and waiting to get the work done, and now the temperatures are starting to get cold. I really didn’t want to wait until the middle of the winter season to have the work performed, but it looks like that is going to happen. The next day I have available isn’t until the middle of next month. It will be almost Christmas before the furnace is ready.
furnace/heater tune-up

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