I think the guy really just didn’t know what to do.
My husband and I lived in the city for a few years. There were some good points to city life but the two of us eventually decided to move. We wanted to have property and privacy. The noise level of the city was awful too. The two of us realized that we didn’t utilize the things city life offered. We never seemed to go out to the movies, bars or restaurants. We are home bodies and it made no sense to live in the city. Country life is a lot better for us. The two of us love sitting on the front porch drinking coffee in the morning. We can be totally private when in our backyard and the few small businesses aren’t a problem. The only snag is that with a small town, you don’t have a lot of competition. There are only three restaurants in town. When you want to order pizza, there is only one place. There is a single electrician, plumber and HVAC technician. I realized the town HVAC professional isn’t really good. He had given my HVAC unit a tuneup and a clean bill of health. A few months later my heating and cooling system wouldn’t turn on. The HVAC professional put some coolant in it and cleaned it. He then decided that it was done for. I think the guy really just didn’t know what to do. I had a difficult time finding another HVAC dealer to get a second opinion. I didn’t want to replace my HVAC unless I had to. I ended up paying a guy from the city to make the drive to look at my HVAC.