This furnace was driving me crazy.
I wouldn’t have been so upset if this was the first time my furnace broke, but it wasn’t. Over the past three years, the furnace was broken five times. I lost count after spending three months without heating. The only good thing about the loss of heat, was that it was in the fall. The weather wasn’t cold enough to freeze the pipes, and the space heaters worked well enough to keep me warm. They gave me a new furnace, because the first one was still under warranty. Now, the furnace was broken again. I called the HVAC company and told them I needed some help. I could hear the exasperation in the scretary’s voice. She chuckled and asked if I was breaking the furnace because I liked their company, or if it was just coincidence. I had to laugh, but I was tired of calling the HVAC company. They couldn’t tell me why the furnace was broken, but they commiserated with me. I told her that all I wanted was a working furnace. I didn’t care if I had to get a new one. This furnace was driving me crazy. We talked about the furnace, and she told me this furnace was still under warranty. Considering all the trouble I was having, she thought the owner of the HVAC company would gladly give me a difference type of furnace in place of the model I had now. I talked to the HVAC company owner, and he agreed with his secretary. I wasn’t the only one having difficulties with this furnace model, and he was going to pass on his loss to the furnace manufacturer.