There are a lot of businesses that boast being fast, but seldom is that the case. A lot of the time I will be promised that the worker will be out here quickly, and then they are late. That’s assuming talking to the company’s representative didn’t take long either. Sometimes just talking to the customer service person takes awhile as well. I have very little patience for people who are late. So when I was looking to have my heating and air conditioner’s minor issues checked out, I prepared myself for a delay. However, the HVAC corporation picked up immediately, and I was greeted by a friendly HVAC technician. They weren’t busy, so I was able to have them come out today. The appointment was at 3:00, but I knew they wouldn’t be arriving until 3:30 if not 4:00. As usual the A/C company promised to be out there fast, but I had my doubts. Later on, I was watching TV when I heard a knock at the door. I glanced at the clock, it was 2:59. I couldn’t believe it, was the A/C technician? I went to the door and it was just a package, as I had figured. However, only a minute later, the real heating and cooling specialist arrived, on time. I was impressed and happy that for once I was going to be on schedule. The heating and cooling worker didn’t take long, fixed the minor issues, and was on his way. Overall, it took no more than 30 minutes. Finally, a business who actually keeps their promises.