The other day when I was talking to one of my co-workers, she was visibly upset. When I asked her what was wrong, she said that her cooling system at home was not working and she couldn’t afford to get it fixed. She said her family was suffering because she didn’t make enough money and she didn’t know what to do. It was an understandable thing to be upset about, but I was happy to provide her with some good news. I said that the HVAC company that I went through actually provided extremely affordable payment plans. I even mentioned to her that people who are low-income are able to get services for as low as 25% off the regular price. I mentioned how they are a family owned business, and they are always happy to work with people who are struggling. Her eyes lit up and she didn’t seem to be so upset anymore. She was actually thankful for the information that I was able to give to her. I gave her the contact information and she called the place on her break. I was happy when she let me know that she arranged for the HVAC professionals to be there at her home by the time she got off from work, and they were going to get her A/C system up and working again. She didn’t have to worry about emergency HVAC costs and best of all, she was getting a huge discount. When she said she was getting 50% off for her services with a reasonable payment plan, I was actually surprised.